You can contact our team through the Contact page or online Chat on our website for product recommendations, order support, delivery questions, or general enquiries.

Yes. We currently deliver Australia-wide using trusted courier and postal delivery partners.

Yes. CADoS offers free shipping on eligible Australian orders over the minimum spend threshold. Shipping promotions and eligibility may vary depending on your location and selected shipping method.

Orders are typically dispatched within standard processing times, with shipping timeframes depending on your location and selected shipping method. Tracking details are provided for eligible delivery services once your order has been dispatched.

If you need assistance with a return, exchange, or product issue, please contact our customer support team. We’ll work with you to help find the best solution based on your order and our returns policy.

We recommend measuring your pet while they are lying down in their natural sleeping position, then comparing those measurements to the size guide on each product page. Your pet should have enough room to comfortably stretch, curl up, and change positions while resting.

We offer a wide range of sizes, from XS to XXL, and even family beds, ensuring the perfect fit for pets of all breeds and sizes. Detailed dimensions are provided on each product page to help you choose the right size. We highly recommend measuring your pet from their head to the base of their tail for the perfect fit.

Yes! Most of our beds feature machine-washable, removable covers for hassle-free cleaning and maintenance. Specific care instructions can be found on each product page, as cleaning methods may vary depending on the material and bed design. For products that require hand washing, we provide easy-to-follow care instructions to keep your pet's bed fresh and hygienic.

Yes, many of our beds are made with recycled materials, including fillings and fabrics, to provide sustainable comfort for your pets while caring for the environment.

Our premium beds are designed with durability and long-lasting comfort in mind. Orthopaedic and memory foam styles are made to better retain their shape and support compared to traditional polyfill pet beds.

Our range includes premium plush fabrics, supportive foam, recycled filling materials, breathable fabrics, and durable easy-care textiles selected for comfort, quality, and everyday practicality.

We offer a selection of water-resistant, elevated and durable beds suitable for outdoor or alfresco use. We recommend checking the individual product description for outdoor suitability and care instructions.

The best bed depends on your dog’s age, size, sleeping habits, and support needs. Orthopaedic beds are ideal for older dogs or dogs needing extra joint support, calming beds suit anxious pets who love to curl up, while elevated and cooling beds are great for warmer climates and outdoor use.

Consider your pet's size, sleeping habits, and any specific needs like orthopedic support. Our product descriptions provide detailed information to guide you in selecting the best bed for your furry friend.

Yes. We offer a wide range of sizes for small, medium, large, and giant dog breeds. Our larger orthopaedic mattress beds are especially popular for big dogs needing additional support and space.

Absolutely. Puppies benefit from soft, supportive, and calming sleep environments. Our beds provide comfortable resting spaces to support growing pets through every life stage.

Many of our beds are designed for both dogs and cats. Pocket beds, calming beds, and plush cushion styles are especially popular with cats who enjoy warm and enclosed sleeping spaces.

Yes. Our orthopaedic dog beds are designed to help support joints, hips, and muscles with supportive foam cushioning that helps relieve pressure points and improve overall comfort for senior dogs and large breeds.

Absolutely. Our orthopaedic range is specifically designed to provide joint support and improve comfort for dogs with arthritis or other mobility issues. These beds include high-density foam and ergonomic designs for optimal support.

Calming dog beds with raised edges and ultra-soft materials are often preferred by anxious pets because they create a cosy, secure environment that can help dogs feel more relaxed and settled.